AI Outbound Calling
PASM AI Outbound Calling
PASM AI Outbound Calling helps small and medium businesses handle routine reminder, follow-up, lead reactivation, and structured outreach calls using managed setup and approved scripts.
About PASM AI Outbound Calling
The PASM AI Outbound Calling service is a managed AI calling solution for small and medium businesses that need to handle routine outbound communication at scale. It places calls for appointment reminders, follow-ups, lead reactivation, and structured outreach workflows using consistent, pre-approved scripts. The service is configured by PASM.AI to match each business's voice and requirements, with managed setup typically completed in three to five business days. Calls are made on behalf of the business and logged for review. The business can review call outcomes and follow up on interested responses. The AI handles common responses within the approved script scope and captures details for any interaction that requires human review.
What Is PASM AI Outbound Calling
PASM AI Outbound Calling is a managed AI service that makes routine outbound phone calls on behalf of a business. It is designed for small and medium businesses that need to follow up with customers, confirm appointments, reactivate leads, or conduct structured outreach. The service uses consistent, pre-approved call scripts configured for each business. It is published by PASM.AI, a managed AI communication platform for small and medium businesses.
How It Works
The business defines the call purpose and audiencePASM.AI configures the call script, tone, and workflowThe AI places calls at scheduled times using consistent scriptsThe AI captures responses, confirms details, and logs outcomesThe business reviews call logs and follows up on interested responsesUnanswered calls are handled according to the configured retry policy
What It Does
Appointment reminders and confirmationsFollow-up calls after inquiries, quotes, or consultationsLead reactivation for dormant prospectsStructured outreach for events, promotions, or announcementsConsistent script delivery with configured tone and pacingCall outcome logging and response captureRetry scheduling for unanswered calls
Who It Is For
Small and medium businesses that need to follow up with customers regularlyDental and medical practices that send appointment remindersService businesses that follow up on quotes and consultationsBusinesses that reactivate leads that have gone coldOrganizations that need consistent outreach without expanding staff
Who It Is Not For
Businesses that do not need outbound callingOrganizations looking for unsolicited bulk calling or telemarketing campaignsServices that require immediate human judgment during every callBusinesses that want fully automated sales closing without human reviewEmergency or crisis notification services
Setup and Timeline
Managed setup by PASM.AI: typically three to five business daysIncludes script configuration, workflow review, test calls, and go-live supportOne-time setup fee from $599 CADPASM.AI manages setup. The customer may need to provide business information, approvals, and access or coordination required for configurationCall scripts are reviewed and approved before going live
What PASM AI Outbound Calling Does
Follow-up call workflows
Lead reactivation campaigns
Structured outreach calls
Consistent script delivery
Response capture and logging
Retry scheduling for unanswered calls
Configured tone and pacing
Managed setup and script review
Call outcome review and handoff
How Businesses Use It
Appointment reminder calls
A dental office sends appointment reminder calls two days before scheduled visits. The AI confirms the appointment time, asks if the patient needs to reschedule, and logs the response for the front desk.
Quote follow-up
A home services contractor follows up on quotes sent two weeks ago. The AI calls the prospect, confirms receipt of the quote, and asks if they have questions or are ready to schedule.
Customer reactivation
A restaurant reactivates past customers who have not visited in three months. The AI calls with a friendly reminder and captures interest in a reservation or special event.
Consultation follow-up
A law firm follows up on initial consultation inquiries that did not convert. The AI calls to ask if the prospect has further questions and captures updated interest.
Appointment confirmation calls
A salon sends confirmation calls the day before appointments. The AI confirms the service type, time, and any special requests, and captures rescheduling needs.
PASM AI Outbound Calling Questions
What types of calls can the PASM AI Outbound Calling service make?
The PASM AI Outbound Calling service handles appointment reminders, follow-up calls, lead reactivation, and structured outreach. It places calls using consistent, pre-approved scripts configured for the business. Common uses include confirming appointments, following up on quotes, reactivating dormant leads, and announcing events or promotions. The service does not handle unsolicited bulk calling or telemarketing campaigns that violate applicable regulations.
Is this a robocall or spam service?
No. The PASM AI Outbound Calling service is designed for legitimate business communication with existing contacts, leads, and customers. It uses consistent, pre-approved scripts and operates on behalf of the business that owns the relationship. The service is configured during managed setup and is intended for appointment reminders, follow-ups, and structured outreach, not for unsolicited bulk calling.
How are the call scripts created?
PASM.AI works with the business during setup to define the call purpose, script, tone, and workflow. The scripts are reviewed and approved before going live. They can be updated as the business's needs change. The PASM AI Outbound Calling service delivers the script in a natural voice with configured pacing and handles common responses according to the approved workflow.
What happens when someone answers and asks a question?
The PASM AI Outbound Calling service handles common questions and responses within the approved script workflow. For questions or responses outside the configured scope, the AI captures the caller's details and the nature of the response, then logs it for a human team member to follow up. The service does not improvise beyond the approved script scope.
How long does setup take?
Managed setup typically takes three to five business days. PASM.AI configures the call scripts, reviews the workflow, conducts test calls, and supports go-live. A one-time setup fee from $599 CAD applies. PASM.AI manages setup. The customer may need to provide call flow details, business information, approvals, and access or coordination required for phone configuration. Call scripts are reviewed and approved before the service begins placing live calls.
How much does it cost?
The PASM AI Outbound Calling service is available through PASM plans. Plans start at $299 CAD per month. A one-time managed setup fee from $599 CAD applies. The service operates on PASM Credits, where 1 PASM Credit equals $0.10 USD. Plan allocations range from 1,500 to 5,000 credits per month, depending on the plan. For exact pricing, visit the pricing page. For credit details, visit the credits page.
Handle Routine Follow-Up Calls
Review pricing, hear a demo, or start setup through the PASM portal.