Built for Real Estate Professionals
A showing takes your full attention. So does a negotiation. So does a listing appointment. Buyer and seller inquiries do not schedule themselves around your availability, and a delayed response can carry a cost. PASM.AI captures those contacts and routes them to the right agent so fewer contacts wait without context.
Real estate runs on contact speed. Buyers and sellers expect a quick response, and the gap between an inquiry and a commitment is often tight. When an agent is mid-showing and cannot answer, that inquiry may not sit around. Your team can get back to a captured lead. Without a record of the call, there is nothing to get back to. PASM.AI takes those first contacts, notes the buyer or seller details, and gets that to the right agent so follow-up starts from something.
While agents are with clients, there are still calls coming in. PASM.AI takes those, notes the buyer or seller details, and routes showing requests and lead information to the right person on your team. Routine listing questions and general process inquiries get handled without pulling anyone out of a meeting. PASM.AI does not provide property valuations, market advice, or negotiation guidance. That stays with your licensed professionals.
A walkthrough requires full attention. An agent cannot answer the phone mid-showing without disrupting the client experience. Calls that arrive during that time may go to voicemail and may not be returned before the caller has reached out elsewhere.
Property searches happen at all hours. A buyer browsing listings in the evening may try to make contact that same night. If there is no way to capture that inquiry, it may sit unaddressed until the next morning.
Routine calls can include questions about listing status, open house times, and general property details. These calls take time to handle individually and can create a backlog during busy periods.
Lead interest can cool if follow-up is delayed. If an inquiry is captured but not actioned promptly, the prospective buyer or seller may have already committed to another agent.
A buyer who submits a website inquiry and receives no response may assume the agent is unresponsive. A prompt acknowledgement, even automated, helps set expectations while the agent prepares a proper follow-up.
A buyer calls a real estate office at 1pm on a Saturday. The listing agent is mid-showing and cannot answer. PASM.AI answers, confirms the agency name, asks how it can help, and the caller explains they are interested in a property they saw online and want to book a viewing. PASM.AI collects the caller's name, phone number, the property address they mentioned, and their preferred viewing times, then routes that as a structured callback request. The agent follows up after the showing with the basic details needed to book the viewing.
A typical after-hours inquiry might look like this: a seller visits the agency website at 9pm looking for information about listing their property. PASM.AI responds through the chat widget, collects the visitor's name, contact details, and a brief description of the property, and queues the inquiry for the team. The agent sees the inquiry the next morning and can reach out with useful context already in hand.
For example, when a buyer calls asking about open house times for a specific listing on a busy Friday afternoon, PASM.AI answers, provides general information if available, and offers to collect the caller's details for a follow-up from the listing agent. The caller's information is logged without interrupting the agent's current work.
PASM.AI handles first contact and information capture. It does not provide property valuations, market analysis, negotiation advice, or legal guidance related to real estate transactions. Every professional conversation about buying, selling, or investing stays with your licensed agents. PASM.AI passes structured inquiry information to your team so they can follow up with the right context. Offer strategy, pricing guidance, contract discussions, and all professional judgement remain entirely with your agents.
handles inbound calls when agents are occupied, collects buyer and seller inquiry details, and routes showing requests and lead information to the right team member.
helps your team follow up with leads who submitted an inquiry. Useful for reaching out to buyers and sellers who expressed interest but have not yet been contacted by an agent.
captures buyer and seller inquiries from your website outside business hours or when agents are unavailable. Collects contact details and inquiry context for prompt agent follow-up.
PASM.AI can be configured to handle common listing inquiries based on information you provide during setup. Live listing or property database integration should not be assumed unless confirmed during setup. For specific listing details, callers are directed to follow up with your agent team.
PASM.AI uses a voice AI configured with your agency name and greeting. It handles calls consistently and professionally. It does not replicate the personalised knowledge of an experienced agent, but it helps more calls receive a prompt, professional first response.
PASM.AI can be configured to answer after-hours calls and chat inquiries, collect contact details and the nature of the inquiry, and route that information to your team. You can set the response to reflect your agency's after-hours message and preferred follow-up process.
The AI Outbound Calling product can be configured to follow up with leads who submitted an inquiry. For specific configuration questions, speak to the PASM.AI team through the portal or contact a human at +1 2896 883 683.
Plans start from $299 CAD per month. Each plan includes a credit allocation used across voice and chat interactions. For full pricing details, visit the pricing page or register on the portal to explore which plan fits your inquiry volume.
Setup begins with a $599 CAD one-time managed setup fee. The PASM.AI team configures the voice agent and chat widget to reflect your agency name, common inquiry types, and preferred routing instructions.
Call the PASM.AI demo line and hear the voice AI handle a live inquiry, or register on the portal to explore plans for your team.